Discounts cannot be combined with other discounts or promotions.

Please note that first-time discount codes may not apply to collaboration items.

We are unable to price adjust after promotional periods.

For any questions regarding order changes, please contact [email protected].

EU Withdrawal-  customers who order with a European address are eligible to cancel their order within 14 days for a full refund.

Please be aware that Final Sale items, including custom orders are not eligible for a refund. 

Pre-order delivery dates are estimates only. We cannot guarantee delivery by a specific date, as pre-order items may experience production delays or cancellations.

Orders are processed pending item availability and credit card verification. All orders including expedited and express take up to 1-2 business days to process. Orders are fulfilled Monday-Friday excluding weekends and Holidays. 

List of Holiday Closures;

• New Years Eve
• New Years Day
• Martin Luther King Jr. Day
• Presidents Day
• Memorial Day
• Independence Day
• July 5th - the day after Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Eve
• Christmas Day

We are not responsible for packages that are lost, damaged or stolen.

If you need to make a change to your shipping address or cancel your order, email us at [email protected] as soon as possible. We are unable to reroute a package once it has shipped.

STAUD is not able to offer shipping to PO BOXES, APOS and FPOS. 

We encourage customers to select Route protection at checkout to insure their order in the case of damage, loss and theft. If your order is experiencing delivery issues, your claim can be filed within 7 days from delivery date. 

You can file your claim here- Route Claims 

Once your claim has been submitted Route support will walk you through the next steps.  

Staud is not responsible for packages that are lost, damaged or stolen without Route Package Protection.

Hawaii, Alaska and Puerto Rico will need to be placed with expedited shipping. Available shipping options and their associated prices will be presented at checkout after entering a shipping address.

For faster delivery options, we provide Expedited Shipping for $20 and Express Shipping for $35. Estimated delivery timelines are provided for each method at checkout. You will receive a shipping confirmation email with tracking details once your order has been fulfilled.

We are not responsible for packages that are lost, damaged or stolen.

If you need to make a change to your shipping address, email us at [email protected] as soon as possible. We are unable to reroute a package once it has shipped.

STAUD is not able to offer shipping to PO BOXES, APOS and FPOS. 

Orders are processed pending item availability and credit card verification. Due to current high volume it may take up to 2 weeks for your order to ship. Orders are fulfilled Monday-Friday excluding weekends and Holidays. 

STAUD has partnered with Global-E to provide an enhanced international online shopping experience. As an international shopper, outside of the US, you will view product prices in your local currency, as well as guaranteed order totals at checkout. Please note, Turkey has an import restriction on orders over 150€.

We are not responsible for packages that are lost, damaged or stolen. For international returns, please access the Global-E Returns Portal. Please note, return fees may apply. Canadian Shoppers are eligible for a full refund of Duties & Taxes on returns. 

We are unable to reroute a package once it has shipped.

All unworn, unused merchandise accompanied by the original purchase receipt can be returned for a refund within 14 days of delivery. Any item marked as Final Sale cannot be returned or exchanged. Items must be returned to us in original condition. Make sure all items are exactly how you received them with tags still attached. Shoes must be tried on a carpeted surface, and can show no signs of wear. Items sent in dust bags must be returned inside the bags, as this is considered part of the product.

For Domestic Returns, you will be issued with a pre-paid returns label once your return has been submitted into our returns portal. Use the packaging included in your original purchase to send your item(s) back to us.

Please note a $10 restocking fee will be deducted from your refund for mailed returns. If you prefer to exchange your order or return your order at a store, the restocking fee will be waived. Find the nearest store location here.  

 STAUD RETURNS PORTAL

Please use the original packaging included in your shipment to return any item(s). Once our quality control team has approved the returned stock, your refund will be credited directly back to the original form of payment used. Your refund will be processed within 5-10 business days from when your return is received, most likely sooner. Exchange orders will ship within 24 hours of the original item being received back.

You may also return your online order at our store locations. Orders must be returned within 14 days of delivery. 

In the event of a manufacturing defect, please email us at [email protected] within 48 hours of receiving your purchase.

We do not offer price adjustments.

You can process your International return here-

INTERNATIONAL RETURNS PORTAL 

Please note, return fees may apply. Canadian Shoppers are eligible for a full refund of Duties & Taxes on returns. 

All unworn, unused merchandise accompanied by the original purchase receipt can be returned for a refund within 14 days of delivery. Any item marked as Final Sale cannot be returned or exchanged. Items must be returned to us in original condition. Make sure all items are exactly how you received them with tags still attached. Shoes must be tried on a carpeted surface, and can show no signs of wear. Items sent in dust bags must be returned inside the bags, as this is considered part of the product.

Please use the original packaging included in your shipment to return any item(s). Once our quality control team has approved the returned stock, your refund will be credited directly back to the original form of payment used. Your refund will be processed within 5-10 business days from when your return is received, most likely sooner. 

Our size guide can be located on each product page, some styles will also include product measurements. Please contact customer care for additional sizing information.

Submitting your pet photo

We suggest submitting a photo that is well lit, sitting or standing (full body) and preferably looking towards the camera. This allows the artist to best capture the details of your pet.

All leashes and obstructions in the photo will not be included. 

Collars and tags will be included unless otherwise requested. If you would like to have these removed from the portrait, please email [email protected]

Custom order status

All custom orders have a 5-8 week processing time, once the artist has completed the order, you will receive a shipping confirmation with tracking information.

Any timeline extensions, exceptions, or guaranteed receipt dates will be communicated on the custom item’s page. 

Custom painted artwork

Examples of the custom artwork can be found online. We work with artists whose styles may vary slightly and they do their best to capture all details and colors of the original image.

Embroidered artwork

Embroidered artwork on most of our embroidered product, is a character outline. While C.BONZ takes a photo-realistic approach, there are some artistic limitations and liberties.

Proofs/Mock ups of custom items

Our artists paint directly onto the custom item, they are not able to provide mock ups prior to working on the order.

Care Instructions

All artists seal the painted portrait with a protective spray once completed. You can care for your custom painted piece by spot cleaning with a microfiber cloth and warm water, avoiding the painted area of the bag. We recommend storing the custom item in a dust bag without it pressing against anything to protect the artwork. 

Feedback or questions

Our care team can assist you with any customization requests or to update you on the status of your order, please reach out to [email protected]

Monday-Friday 9am-6pm PST
[email protected]
(213) 221-7730

Wholesale Team
[email protected]

Press Team
[email protected]

To inquire about job opportunities please email

 [email protected]

Melrose Place

(323) 847-5045

South Coast Plaza

(949) 484-8280

Monday - Thursday 10AM-8PM
Friday - Saturday 10AM-9PM
Sunday - 11AM-7PM

Market Highland Park

(214) 945-2571

SoHo

(646) 490-5678

45 Greene St
New York, NY 10013

Monday - Saturday 11AM-7PM
Sunday 12PM-6PM

Madison Avenue

(646) 375-4939

1011 Madison Avenue
New York, NY 10075

Monday - Saturday 10AM-6PM
Sunday 12PM-6PM

Newtown Lane

(631) 907-2816

M Street

(202) 506-4551

Seaport

(857) 350-4729

Nantucket

(774) 485-2094

Closed for the Winter season
Reopening Spring 2026

The Royal Poinciana Plaza

(561) 508-4223

340 Royal Poinciana Plaza
Space M312
Palm Beach, FL 33480

Monday - Saturday 10AM-6PM
Sunday 11AM-5PM

Last Updated: July 8, 2026

 Welcome to STAUD.CLOTHING (the “Site”), which is owned and operated by STAUD (“STAUD,” “we,” or “us”). As a customer of STAUD, your trust is our most important asset. This Privacy Policy describes the types of information we collect from you, how we use, share and protect this information, and what choices you have with respect to this information. This Privacy Policy applies to the personal information we collect from you when you visit our Site, sign up to receive the latest deals, news, emails and information from us, place an order or make a purchase at our Site, register your email address with us, interact with the AI Stylist chatbot feature, or otherwise interact with us as a customer, website visitor, or consumer. This Privacy Policy does not apply to employees or job applicants of STAUD. It also does not apply to or describe the information practices of third parties (such as non-STAUD e-commerce websites or apps that you use to purchase or use STAUD products) or the information they may collect from or about you when you interact with our label through these third parties.

This policy is subject to the provisions of our Terms and Conditions of Use, which are incorporated by reference into this policy. If at any time you do not agree to this Privacy Policy, please do not use this Site or submit information to us. 

Scope

This Privacy Policy applies to our processing of personal information of our customers, business contacts, website visitors, and consumers. We use the word “you” throughout this Privacy Policy to refer to anyone within the scope of this Privacy Policy.

When we use the term “personal information” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. This includes, for example, information such as your name and address, and device information that can reasonably be linked to you or your household, such as your IP address.

Updates to this Privacy Policy

We reserve the right to change or update this Privacy Policy at any time. We will change or update this Policy by posting such changes or updates to the Site, and we will provide you with notice of the changes by updating the “Last Updated” date at the top of this Policy. We may endeavor to provide you with more direct notice if the updates to our policy are material changes. Amendments to our Policy will be effective when posted, unless indicated otherwise. It is your responsibility to review any such changes or updates and check the Site from time to time to be sure you understand all terms and conditions, agreements and policies of STAUD and our Site and are in compliance with them.  Where permitted by law, your continued use of the Site following the posting of any amendment, modification or change shall constitute your acceptance thereof. 

Information Collection

The information we collect or receive about you, and how we use it, depends on your interaction with us. For example, we collect different information from you when you purchase products from us than when you simply visit our website. We may also collect and use non-personal information, such as aggregated or de-identified information, differently than personal information. We collect personal information from or about you when you provide it to us, automatically when you visit our Site, and from third parties or other sources. We may not collect each of the below categories of information from every individual who visits our website, purchases our products, or interacts with us.

Categories of Personal Information We Collect When You Provide it to Us

We collect personal information from you directly when you register for an account, place an order with us, subscribe to our e-mail newsletter, interact with the AI Stylist chatbot feature, or otherwise send a request or inquiry to us. In general, the categories of personal information we collect from you directly may include:

• Personal Identifiers, such as your name, shipping and billing address, e-mail, phone number and contact information, and similar identifiers.
• Personal Information Categories listed in State Statutes, including the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as your name, address, telephone number, and physical characteristics.
• Order History and Commercial Information, such as order date, order amount, items purchased, payment method, shipping information, and the like, if you make purchases with us. We also collect information about items you considered purchasing, items you returned, and information about your purchasing or consuming histories or tendencies.
• Purchase Information, such as the date of your purchase, the amount of your purchase, and your method of payment. All credit card information is collected and processed by our third-party payment processor. STAUD does not directly collect or store any payment information.
• Inferences Drawn from Personal Information, such as a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, and similar information.
• Chatbot Interaction Information, such as your questions, requests for styling recommendations, product preferences you express, and your interactions with the chatbot feature on our Site.
• Other Information. We also collect and store information about any inquiries or communications you submit to us, any promotions in which you participate through our Site or your interactions with us, or any other information you voluntarily submit to us when you interact with us.

Categories of Personal Information We Collect Automatically When You Visit our Site

We collect personal information from you automatically when you visit our Site. In general, the categories of personal information we collect from you automatically may include:

• Identifiers, including unique device identifiers such as your IP address and similar unique device data.
• Commercial Information, such as items you considered purchasing or viewed on our site, items you clicked on in our email campaigns, and other purchasing or consuming histories or tendencies.
• Internet or other Similar Network Activities, such as IP address, browser type, operating system, date and time of visit, time spent on and/or logged on to Site, pages visited, links clicked, items viewed, items added to your shopping cart, referring URL and other Site activity, including interactions with the AI Stylist chatbot feature. We may combine such site information with the personal information we have collected from you. For more information, see the “Cookies and Other Tracking Technologies” section, below.
• General Geolocation Information, such as your zip code or approximate location. We do not collect precise geolocation information that allows us to pinpoint or learn the precise location of Site visitors.
• Inferences Drawn from Personal Information, such as a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, and similar information based on your visit to our Site and your interactions with our Site, emails, and advertisements, and chatbot.

Categories of Personal Information We Collect from Third Parties or Other Sources

We may also collect personal information about you from third parties and other sources, such as demographic firms, information compilation companies, our e-commerce platform provider (Shopify), our customer analytics and intelligence tools (such as OuterSignal), and our chatbot provider (Daydream) to make our future service and marketing efforts more efficient and personalized for you. The categories of information we collect from third parties or other sources may include:

• Identifiers, such as your name, address, and email address.
• Personal Information Categories listed in State Statutes, including the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as your name, address, and telephone number.
• Commercial Information, such as your purchasing or consuming histories or tendencies, and other websites you purchase products from or interact with.
• Internet or Other Similar Network Activities, such as IP address, pages visited, links clicked, items viewed, items added to your shopping cart, referring URL, and other website activity. 
• General Geolocation Information, such as your zip code or approximate location
• Inferences Drawn from Personal Information, such as a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, demographic information, attitudes, intelligence, abilities, and similar information.

Combining Information

At times, we combine the personal information we receive from and about you through multiple avenues of information collection, including information you provide to us, information we collect automatically through our website, and information collected from third parties or other sources, into a single profile related to you to help us tailor our communications to you and to improve our websites, products, and services. We use this profile information to serve you with more relevant advertising, send you more relevant messaging, understand your shopping and consumer habits, improve our website, products, and services, and to suggest products and services that we believe you may be interested in. We may use third‑party tools and service providers, such as OuterSignal, to assist with this profiling and enrichment, but they process your personal information only on our behalf and in accordance with our instructions, and are not permitted to use your personal information for their own marketing or other independent purposes.

Non-Personal Information

We may collect and use information that is not personally identifiable, such as information that is aggregated, de-identified, or otherwise not personal in nature, and information that is publicly available. We may also take personal information we have collected and de-identify it or compile it so that it is aggregated and no longer personally identifiable in nature. We will treat non-personal information in accordance with applicable laws, which means that non-personal information may not be afforded the same treatment as personal information.

How We Use Your Information

In general, we use the information we collect from you, including any personal information, for the following purposes:

• To offer our products, services, and the Site
• To process and fulfill your order, including to send you e-mails to confirm your order status and shipment, or to otherwise communicate with you about your order
• To communicate with you about your account, respond to your inquiries and provide you with technical and customer support
• To send you marketing information by e-mail, website advertising banners, postal mail and/or text message about our products, services, contests, and promotions

as applicable and depending on the preferences, choices, or consent you have expressed to us

• To help us learn more about your shopping preferences, to develop and provide products and services tailored to your interests and to otherwise personalize your experiences at our Site
• To show you advertisements for our products across the Internet
• To better understand how website visitors access and use our Site, and to analyze trends and statistics and for research and marketing purposes
• To provide troubleshooting, technical support and customer service to users
• To help us address problems with and improve our Site design, products and services
• To enhance your shopping experience
• To provide personalized styling recommendations through the AI Stylist chatbot feature
• To analyze our order and customer data using internal analytics and customer‑intelligence tools (such as OuterSignal) so we can identify trends, understand and retain high‑value customers, and improve our products, services, and marketing
• To protect the security or integrity of the Site and our business
• To investigate, prevent or take action regarding violations of this Privacy Policy or the Terms and Conditions of Use
• To comply with our legal obligations, or to demonstrate legal compliance, where necessary
• As you otherwise direct us to
• As you otherwise consent to at the time your information is collected

How We Disclose Your Personal Information

Disclosures for a Business Purpose

STAUD discloses personal information for a business purpose for a variety of reasons. More specifically, STAUD may disclose any or all of the categories of personal information we collect from and about you for a business purpose as follows, to the following categories of third parties:

• To our Service Providers, Vendors, and Consultants, if the disclosure will enable them to perform a business, professional, or technical support function to us, including, for example, providers of order fulfillment and package delivery services, payment processors, customer analytics and intelligence tools (such as OuterSignal), and chatbot service providers, among others. It may also include companies that send emails on our behalf, process subscriptions to our magazine, provide marketing assistance (including with respect to text message, SMS, or MMS marketing), audience segmentation, customer profiling and enrichment, data analysis or search results. We do not authorize these service providers to use or disclose your personal information except as necessary to perform services on our behalf and to comply with legal requirements.

• To our Investors, Affiliates, or Partner Organizations who are associated with or involved with STAUD from a business or operational perspective.

• To Government or Law Enforcement Officials pursuant to court orders, subpoenas, or other legal process, to comply with the law, in furtherance of a judicial or administrative proceeding, or where necessary to protect or enforce our rights.

In addition to the foregoing, we may also disclose information as follows:

• Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the acquiring company.

• Third Party Marketing and Website Partners. From time to time, we rely on third parties to assist us with marketing campaigns. As part of this assistance, these third parties may place cookies, web pixels, or other technologies on our Site to identify visitors to our Site and other websites across the internet. These third-party partners may directly collect information from you when you visit our Site, or we may also provide it to them. The information collected by or disclosed to these third parties may include identifiers, commercial information, internet and other similar network activity, general geolocation information, and inferences drawn from personal information. We, and third parties, use this information to obtain more information about our visitors and reach out to them through other channels, such as email and/or direct mail. For more information about this practice and rights you may have, please review the “Sales and Other Sharing of Personal Information,” “Cookies and Other Tracking Technologies,” and “Additional Privacy Rights and Choices” sections of this privacy policy.

• To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety, rights or property of any person or party, or violations of our Terms and Conditions of Use or this Privacy Policy.

• Additional Disclosures. We may also share your information to fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information, or for any other purpose outlined in this privacy policy.

Notwithstanding the above, we may also share aggregate or de-identified information about users with other third parties without restriction.

Sales and Other Sharing of Personal Information

STAUD also discloses personal information in ways that may constitute a “sale” or “sharing” of personal information, as those terms are used and defined in consumer privacy laws. In the last twelve months, we have “sold” or “shared” personal information as follows and with the following categories of third parties:

• Target audience creators, audience segmentation providers, and other marketing data aggregators, to assist us with our marketing efforts by developing and deploying target audience creation tools based on information we provide to them about our existing and target customers.
• Retail partners, who we work with to cross-brand or cross-promote our products.
• Marketing partners, who assist us with target audience creation, marketing to new and existing audiences, and serving digital advertisements.
• Analytics providers, who help us analyze our Site traffic to understand usage, trends, and the popularity of products, pages, and information posted on our Site, and who help us analyze shopping and buying trends among our customers or customers who interact with similar brands to STAUD.
• Our E-commerce Platform, Shopify, who hosts our online shopping platform and online storefront that allows you to make purchases on our Site. Shopify processes your personal information when you visit our Site, browse items on our Site, and when you make a purchase in our online store. Shopify also provides us with insights about you based on your interactions with other merchants that utilize Shopify and about your interactions with Shopify. When you interact with us, your personal information is shared with Shopify, and Shopify may further share your personal information with other merchants (including in other countries) that utilize Shopify’s services to allow these other merchants to gain insights about you based on your interactions with Shopify and STAUD. These other merchants may also target advertisements to you based on the personal information they obtain from Shopify, including information that came from your interactions with us or our Site. STAUD is not responsible for and does not control Shopify’s privacy practices and policies. For more information about Shopify’s privacy practices and policies, please read their privacy policy, available here: https://www.shopify.com/legal/privacy/consumers.  For information about rights you may have regarding our sale and sharing of personal information to Shopify, please visit the section below titled “Your Rights and Choices.” You may submit an opt-out request directly to Shopify by clicking here: https://privacy.shopify.com/en.  
• Our AI Stylist Chatbot Provider, Daydream, who operates the chatbot feature on our Site. When you interact with the chatbot, Daydream collects and owns all data from your chatbot usage, including your questions, product preferences, and styling recommendations requests. Daydream may use this information for its own business purposes, which may include improving its chatbot technology, training machine learning models, and providing services to other clients. STAUD does not control Daydream's use of the information you provide through the chatbot. For more information about Daydream's privacy practices, please review Daydream's privacy policy, available here: https://daydream.ing/legal/privacy-policy. For information about rights you may have regarding our sale and sharing of personal information to Daydream, please visit the section below titled "Your Rights and Choices." You may submit an opt-out request directly to Daydream by contacting Daydream here: [email protected].

We sell or share personal identifiers, personal information categories listed in state statutes, order history and commercial information, internet or other similar network activities, general geolocation information, and inferences drawn from personal information with each of these categories of third parties.

We also use certain vendors solely as our service providers (for example, internal customer analytics tools such as OuterSignal). These vendors process personal information only on our behalf and in accordance with our instructions, and are not permitted to use your personal information for their own marketing or to sell or share it for their independent purposes.

Cookies and Other Tracking Technologies

When you interact with the Site, we strive to make your experience easy and meaningful. In order to do this, we may use or engage others to deploy cookies, clear gifs, session replay technology, webhooks, Flash LSOs and similar technologies to track user activity on our Site and across the Internet, and to automatically collect information from Site visitors. We refer to these technologies collectively as “cookies” throughout this policy. As mentioned above in the Information Collection section, we may combine the information we collect through cookies with other personal information we have collected from or about you, and we may use this combined information for future marketing initiatives and to help us improve our Site presentation and your overall shopping experience.

The AI Stylist chatbot feature may also use cookies, software development kits (SDKs), or similar tracking technologies to collect information about your interactions with the chatbot and to enable its functionality.

Types of Cookies used on our Site

Cookies are alphanumeric identifiers that we transfer to your device through your web browser. There are two general types of cookies: session-based and persistent-based cookies.

• Session Cookies, exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged in to the Site. This allows us to process your online transactions and requests, store the items you have added to your shopping cart, and verify your identity after you have logged in and as you move through our Site.
• Persistent Cookies, remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity, which may be combined with other user information.

Session Cookies and Persistent Cookies are used for various purposes, and there are several categories of Session Cookies and Persistent Cookies that we use on our Site.

• Essential cookies, also called required or necessary cookies, are critical to the running of our Site and enable core functionality. These cookies also allow us to authenticate visitors to our Site. That is, our Site cannot function properly without these cookies. These cookies can only be disabled by changing your browser preferences. However, for maximum functionality of our Site, we would recommend that you not disable these cookies.
• Non-essential cookieshelp us to make sure you have the best possible experience on our Site and help us to manage the online advertising messages you see from us or from other third parties. More specifically, STAUD uses the following categories of non-essential cookies:
  • Advertising.These cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized advertisements as you browse and use the internet.
  • Analytics.These cookies are used to understand how visitors interact with our Site. These cookies help provide information on metrics, the number of visitors, bounce rate, traffic source, etc.
  • Functional.These cookies help to perform certain functionalities such as sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
  • Performance.These cookies are used to understand and analyze the key performance indexes of the website, which helps in delivering a better user experience for visitors.
  • Preference.These cookies allow our website to remember certain preferences that you indicate, such as which products you place in your shopping cart, and your language and website display preferences.
  • Social or Sharing Tools.Social cookies are placed by many social media platforms and other sharing tools meant to provide or improve content on a website, and to make it easier to share content across multiple platforms. We integrate these cookies into our platform to improve the experience of browsing and interacting with our website. These cookies are set by third parties so that they can collect information from and about visitors to our website, and to their websites.
• Session Replay Technology, while not a category of cookie in the traditional sense, we use session replay technology on our website, which allows us to understand the more popular and less popular links, pages, and features of our Site. This technology allows us to understand areas of the Site that users gravitate towards by capturing and logging their journey on our website so that we can see where they navigated to and from on our website. We rely on third parties to provide us with this technology, so third parties may have access to these recordings or this information about your journey on our website. Unless you change your cookie preferences to indicate otherwise, we may record your interactions on our website, and may share this recording with third parties.
• Third Party.These cookies are set by third parties so that they can collect data from and about visitors to our website. All cookies used on our website (including both essential and non-essential cookies) are third-party cookies, but some are placed by our service providers. Accordingly, each of the above-mentioned categories of cookies, including required cookies, include third party cookies. Please note that in addition to our service providers, some of the third-party cookies utilized on our website are used for practices such as targeted and cross context behavioral advertising, analytics, and/or market research. Examples of third parties who place cookies on our website who are not service providers include the following:
  • Google Analytics
    • We may use Google Analytics to help measure how users interact with our website. https://policies.google.com/privacy?hl=en-US
  • Google Ads
    • We may use Google Ads to deliver targeted advertisements to individuals who visit our website. https://policies.google.com/privacy?hl=en-US
  • Meta (Facebook and Instagram) Pixel
    • We may use the Meta pixel to allow visitors to our website to interact with and share content via Facebook’s social media platform, and to serve you with more relevant advertisements across the Internet and across social media platforms. https://www.facebook.com/privacy/policy/
  • TikTok
    • We may use TikTok to allow visitors to our website to interact with and share content via TikTok’s social media platform. We may also use TikTok cookies to assist with advertising campaigns, and analytics. https://www.tiktok.com/legal/page/us/privacy-policy/en
  • X (formerly Twitter)
    • We may use X to allow visitors to our website to interact with and share content via Twitter’s social media platform. https://twitter.com/en/privacy
  • LinkedIn
    • We may use LinkedIn to allow visitors to our website to interact with and share content via LinkedIn’s social media platform. https://privacy.linkedin.com/
  • YouTube
    • We may use YouTube to display video content. https://www.youtube.com/howyoutubeworks/our-commitments/protecting-user-data/#:~:text=We%20do%20not%20sell%20your,serving%20relevant%20ads%20for%20you
  • Visual Visitor, LLC
    • We may use Visual Visitor to assist us with target audience creation and marketing efforts. https://www.VisualVisitor.com/privacy. You may opt-out of Visual Visitor’s personal information collection practices by clicking here: https://www.visualvisitor.com/opt-out/
  • Shopify
    • We use Shopify to host our e-commerce platform, to offer and enhance your online shopping experience, and to learn more about our online shopping audience. We also use Shopify help us with our marketing and advertising strategies, including to locate potential new customers based on purchases from similar brands and other merchants, and to send cart and checkout reminders. Shopify may disclose your personal information to other merchants who use Shopify (including those located in other countries) so that these other merchants can gain insights about you and your interactions with us to allow them to market their own products and services to you. For more information about this practice, we encourage you to review Shopify’s privacy policy, available here: https://www.shopify.com/legal/privacy/consumers. Depending on the jurisdiction in which you reside, you can opt-out of this practice. You can submit an opt-out request directly to Shopify by clicking here: https://privacy.shopify.com/en

Staud does not control the privacy practices of these third parties, and we encourage you to review their privacy policies to understand more about their practices.

Cookie Preferences

Currently, you can control, manage, or indicate your preferences regarding our use of cookies by disabling cookies in your browser. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The “Help” portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Site visitors who disable their web browsers’ ability to accept cookies will be able to browse the Site; however, many Site features, such as the shopping cart, will not function if you disable cookies.

If you would like to update your preferences regarding third party cookies, you may opt-out of several ad networks that place third party cookies, at any time, by going here: http://www.networkadvertising.org and following the instructions to opt-out. To learn how to manage your settings for Flash cookies, visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118.

Your Rights and Choices

All individuals, Site visitors, and consumers can review and update, correct, or change the personal information associated with their STAUD account by logging into the Site and visiting your account profile page. All individuals may also update their marketing preferences at any time, as described below. In addition to these rights, if you live in a jurisdiction with a consumer privacy law to which STAUD is subject, you may have additional rights and choices. These additional rights and choices are described below in the “Additional Privacy Rights and Choices” section.

Opting Out of Marketing Communications

Email Marketing: If you receive email marketing communications from us, you may opt-out at any time by clicking the “unsubscribe” link contained in the email (usually at the bottom of the email). Please allow us up to ten (10) days to process your request.

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates in connection with our SMS/MMS Mobile Messaging Marketing Program (“Program”). Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.  WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in our sole discretion, we believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, we may refuse you access to the Program and pursue any appropriate legal remedies. For more information about the Program, please see our SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS, which are available as part of our Site Terms & Conditions at: https://staud.clothing/pages/terms-conditions.

You may opt-out of our text marketing by following the instructions available in our SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS, which are available as part of our Site Terms & Conditions at: https://staud.clothing/pages/terms-conditions, or by texting “STOP” to any marketing text message you receive from us.

 Opting Out of Marketing Communications

You may opt-out of receiving marketing communications from us by using the “unsubscribe” link in our emails, or by emailing us at [email protected]. To opt-out of physical mailings and telephone communications, or to add your name to our do-not-share list, you may email us at the above address or contact us using one of the methods set forth below. We will be sure your name is removed from our list (and the list we may share with third parties) as soon as possible after we receive your request.

As mentioned above, we use personal information that you provide to us to send you direct mail or e-mail advertisements for products and services that we, or other companies that we work with, offer and that we think you may be interested in. If you do not want to receive these communications, you can update your marketing information-sharing preferences by contacting us using the information listed in the “Contact Us” section below. When you contact us, please note your preference as stated below:

 “I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events.”

Please note that direct mail requests may take up to six to eight weeks to become effective.

Additional Privacy Rights and Choices

In addition to the foregoing, depending on the jurisdiction in which you reside, you may have the following additional rights and choices regarding your personal information. While we use the term personal information throughout this Policy, we intend for this to include “personal data” where that is the term used under applicable law. If you have questions about whether you live in a jurisdiction that affords privacy rights, please contact us using one of the methods listed below in the “Contact Us” section.

Right to Request Access or Right to Know

You may have the right to request that we disclose information to you about our collection and use of your personal information over the past 12 months. You may have the right to request the following:

• The categories of personal information we collected about you.
• The specific pieces of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• The business or commercial purpose for collecting your personal information
• The categories of third parties with whom we have disclosed your personal information in the preceding twelve (12) months.
• The categories of personal information we sold or shared about you, and the categories of third parties to whom the personal information was sold or shared by category of personal information.

Right to Portability

After you make a request to access or know your personal information, you may have the right to request to obtain a copy of this information in a portable, readily usable format that allows you to transmit the information to another party, to the extent it is technically feasible. You may also have the right to request that we transfer your data to another organization, under certain circumstances.

Right to Deletion or Right to Erasure

You may have the right to request that we delete any of the personal information that we collect or retain about you, subject to certain exceptions. We cannot delete your personal information except by also deleting your user account. After we receive and verify your request, we will delete (and direct any of our service providers that hold your personal information on our behalf to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining your personal information is necessary for us or our service providers, as permitted by law.

Right to Opt-Out of the Sale or Sharing of Personal Information, or the Use of Personal Information for Targeted Advertising

You may have the right to opt-out of the sale or sharing of your personal information. Information about our practices that may constitute a “sale” or “sharing” of your personal information as defined by law are noted in the above section titled “Sales and Other Sharing of Personal Information.” You may exercise your right to opt-out by following the instructions set forth in this section of this Notice titled “Exercising Your Rights.” Please note you may also need to update your preferences in the cookie consent tool or in your browser settings in order to fully opt-out.

If you use the Site's e-commerce functionality or AI Stylist chatbot feature, certain personal information may be collected and processed by Shopify and Daydream, respectively. If you do not want your personal information to be collected or processed by these providers, please do not use those features.

If you would like to opt-out of the sale and sharing of your information with our e-commerce platform, Shopify, you can submit a request directly to them using this link: https://privacy.shopify.com/en. 

If you would like to opt-out of the sharing of your information by our AI Stylist chatbot provider, Daydream, you can submit a request directly to Daydream using this link: https://daydream.ing/legal/privacy-policy.

In some states, this right is known as the right to opt-out of the use of your personal data for the purposes of targeted advertising, the sale of personal data, or profiling in furtherance of certain decisions.

Right to Limit Certain Uses and Disclosures of your “Sensitive Personal Information”

You have the right to limit our use and disclosure of your “sensitive personal information,” as that term is defined in applicable statutes, where we have collected it to use as necessary to perform the services or provide the goods reasonably expected by you, and as otherwise authorized by the statute and regulations. We do not generally collect sensitive personal information from consumers. If we do, we believe we only use your sensitive personal information in ways that you would reasonably expect are necessary to perform the services or to provide you with the Services you request. STAUD does not “sell” or “share,” as those terms are defined, sensitive personal information.

Right to Correct Personal Information if the Data is Inaccurate

If you believe or discover that personal information we have collected about you is inaccurate, you may contact us to request that we correct and update the information so that it is accurate. Where applicable, you may also visit your account profile change to update or change your information. Consistent with applicable law, we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Right to Withdraw Consent

If you have previously consented to the use of your personal information for direct marketing or targeted marketing, you may withdraw your consent at any time.

Right to Restrict or Object to Processing

You may have the right to restrict certain processing of your personal information, or to object to certain processing of your personal information, including where our legal basis for the processing is your consent, where the processing involves Special Category Personal Data or sensitive personal information, or where it involves automated decision-making technologies. This right is subject to certain restrictions.

Right to Appeal

If you are a resident of certain jurisdictions, you have the right to file an appeal with us if we deny your request to exercise your rights. Requests to appeal can be communicated through the same means by which your request was submitted. If we deny your appeal, you may have the right to appeal to your state regulator. We will provide you the information of the applicable regulator if we deny your appeal.

In addition to the above rights, you also have the right to:

• Appoint an individual to exercise your rights on your behalf, or to exercise rights on behalf of your minor child, if we have collected their information
• Access information about automated decision making (as applicable)
• Opt-out of automated decision making (as applicable)
• To not be discriminated against for exercising your rights

Exercising your Rights

If you believe you reside in a jurisdiction that affords broad consumer privacy rights to its residents and you wish to exercise any of the rights described above, please submit a request to us by using the contact information listed in the “Contact Us” section below.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. If you make a request, your  request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will take steps to verify your consumer request, including that you are the person making the request, or you have authority to make the request on behalf of the individual the request relates to. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We will endeavor to respond to verifiable consumer requests within forty-five (45) days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any rights you have under applicable law. Unless permitted by applicable law, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

However, we may offer you certain financial incentives permitted by state law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program may require your prior consent, which you may revoke at any time.

Location of Processing and International Data Transfers

Your personal information is processed in the United States and stored on servers in the United States and throughout the world. You understand and agree that STAUD will process your information in the United States if you choose to visit our Site, purchase our products, or access our services from a jurisdiction outside of the United States. The data processing laws of the United States may be different than the laws in the jurisdiction in which you reside. STAUD may be required by law to disclose your personal information in certain circumstances, such as in response to inquiries or requests from government authorities or to respond to judicial process in the United States. If we are compelled to provide information about you pursuant to judicial process, we will endeavor to provide you with notice of the request prior to supplying the information, where permitted by law. We rely on your consent to process your personal information in the United States. If you do not consent to our processing of your data in the United States, please do not access our websites, or interact with us.

Information Security

We maintain commercially reasonable physical, electronic and procedural safeguards to protect the confidentiality and security of personal information we collect. For example, to guard your information, our website uses SSL technology, which encrypts your credit card number, name and address so only STAUD (or our service providers, where applicable) is able to decode this information. To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please email us at [email protected] to place an order by email. You should be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time

There are also certain steps you should take to safeguard your account and information. For example, you should select a secure password that only you know and you should always sign out of your account when finished. It is your responsibility to protect the confidentiality of your password in order to prevent unauthorized access to your account. You are responsible for all activities that occur under your account and password. You should immediately change your password and notify us if you discover or suspect any unauthorized use of your account.

Protecting Your Personal Information

You may come in contact with websites, e-mails or texts that try to lure you into providing personal information with the offer of a STAUD gift card. STAUD does not sponsor these offers nor are we affiliated with the promotion originators. If you become aware of any potentially fraudulent activity on a website or in an e-mail or text, please forward the information to [email protected] so that we can follow up. We take these matters, and the protection of our customers’ information, very seriously.

Information Retention

We will retain your personal information for as long as reasonably necessary to achieve the purpose(s) for which it was collected, consistent with any applicable law and STAUD’s data retention and destruction practices.

Personal information collected through the AI Stylist chatbot feature is owned and retained by Daydream according to their data retention policies. STAUD does not control Daydream's retention practices.

Certain service providers that assist us with analytics and customer insights (such as OuterSignal) may retain limited data in accordance with their own retention policies, but only to the extent permitted by our contracts with them and applicable law, and they are not permitted to use your personal information for their own marketing or other independent purposes.

Links to Other Websites and Services

Our Site may include links to other Internet sites maintained by third parties. STAUD provides these links to you solely as a convenience, and the inclusion of these links and associated sites does not imply endorsement by STAUD of the linked sites. You access these sites at your own risk and by accessing them you leave STAUD’s website. You may also be directed to our site through third-party sites, or you may be able to purchase or use STAUD products through third parties. Any linked sites that direct you away from STAUD.clothing or third-party sites that you use to access our Site or to purchase or use our products are not under the control of STAUD, and STAUD is not responsible for the content of these sites. We encourage you to review and familiarize yourself with the privacy practices of all websites you visit.  

Public Forums

Any personal information or content that you disclose on our Site, in reviews you leave about products on our Sites, or on other public areas on our websites, becomes public information. If you post information in these public forums, we cannot control how it is collected, used, or shared by other individuals and third parties. For more information on acceptable uses of our Site, please visit our Terms and Conditions. Please exercise caution when disclosing personal information in these public areas.

Children’s Privacy

This Site is not intended for children. We do not knowingly collect personal information from, or target our Site to, children under the age of 13. If we become aware that any child under the age of 13 has submitted any personal information to STAUD through the Site, we will delete his or her information from our files.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, or to ask questions about or to exercise any rights you may have based on where you reside and the laws that apply to STAUD, please contact us at:

 Email: [email protected]ing

By Mail:

STAUD INC.

Attention: Privacy Compliance
1161 LOGAN STREET
LOS ANGELES, CA 90026

By toll-free phone: 213 221 7730

YOUR USE OF THIS WEBSITE IS GOVERNED BY THESE TERMS & CONDITIONS

By using https://staud.clothing/ any related subdomains, services and other sites and tools linked to staud.clothing (collectively, the “Site”), you agree to these Terms & Conditions for the Site. As used in these Terms & Conditions, “STAUD”, “us” or “we” refer to STAUD, Inc. and its subsidiaries or affiliates.

THESE TERMS & CONDITIONS INCLUDE LIMITATIONS OF LIABILITY, CHOICE OF FORUM FOR DISPUTES PROVISIONS AND OTHER PROVISIONS THAT MAY LIMIT YOUR RIGHTS.

STAUD reserves the right to make changes to these Terms & Conditions at any time, and such changes will be effective immediately upon being posted on the Site. Each time you use the Site, you should review the current Terms & Conditions. You can determine when these Terms & Conditions were last revised by referring to the “LAST UPDATED” legend at the top of these Terms & Conditions. Your continued use of the Site will indicate your acceptance of the current Terms & Conditions. If you do not agree to any chance in the Terms & Conditions then you must immediately stop using the Site.

ACCURACY OF INFORMATION PROVIDED BY YOU

You represent and warrant that any information that you provide in connection with your use of the Site is true, accurate, and complete, and that you will maintain and update such information as necessary to maintain its accuracy. You acknowledge that if any information you provide is false, inaccurate, obsolete or incomplete, we may terminate your use of the Site.

YOUR ACCOUNT

You may be required to register with STAUD in order to access certain services or areas of the Site. With respect to any such registration, we may refuse to grant to you, and you may not use, a user name (or e–mail address) that is already being used by someone else; that may be construed as impersonating another person; that belongs to another person; that personally identifies you; that violates the intellectual property or other rights of any person; that is offensive; or that we reject for any other reason in our sole discretion.

Your user name and password are for your personal use only. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. STAUD reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

TERMINATION

STAUD reserves the right, without notice and in its sole discretion, to terminate your account or your use of the Site, and to block or prevent future access to and use of the Site if you violate any of these Terms & Conditions. Upon any such termination, your right to use the Site will immediately cease. You agree that any termination of your access to or use of the Site may be effected without prior notice, and that we may immediately deactivate or delete your password and user name, and all related information and files associated with it, and/or bar any further access to such information or files. You agree that we shall not be liable to you or any third party for any termination of your access to the Site or to any such information or files, and we shall not be required to make such information or files available to you after any such termination. Upon termination, all provisions of these Terms & Conditions, including all representations, warranties, limitations of liabilities, and all indemnities shall survive such termination.

TRANSACTIONS

We make available products for purchase through the Site, and we may use third–party suppliers and service providers to enable e–commerce functionality on the Site. If you wish to purchase any product made available through the Site, you may be asked to supply certain information relevant to your transaction, including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION. By submitting such information, you grant to STAUD the right to provide such information to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any transaction through the Site.

Descriptions and images of, and references to, third–party products or services available in connection with the Site do not imply STAUD’s endorsement of such third–party products or services. All descriptions, images, references, features, content, specifications, products and prices of products and services described or depicted on the Site are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. The inclusion of any products or services on the Site at a particular time does not imply or warrant that these products or services will be available at any time.

STAUD reserves the right, with or without prior notice: to limit the available quantity of or discontinue any product or service; to impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to bar any user from making any or all transaction(s); and/or to refuse to provide any user with any product or service. You agree to pay all charges that may be incurred by you or on your behalf through the Site, at the price(s) in effect when such charges are incurred, including, without limitation, all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your transactions.

Nothing on the Site constitutes a binding offer to sell products described on the Site or to make such products available in your area. STAUD reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in STAUD’s sole discretion, even after STAUD’s receipt of an order confirmation or after your credit card has been charged. The prices displayed on the Site are quoted in U.S. dollars and must be paid in U.S. dollars. In the event a product is listed at an incorrect price, STAUD has the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, STAUD will issue a credit to your credit card account.

COLORS

STAUD strives to display as accurately as possible the colors of the products shown on the Site. However, because the colors you see will depend on your monitor, STAUD cannot guarantee that your monitor’s display of any color will be accurate.

LIMITATIONS ON QUANTITY

STAUD does not offer additional discounts on large orders of a single item or on large orders of many individual items. In addition, STAUD reserves the right to limit quantities on orders placed by the same account, the same credit card, or orders that use the same billing and/or shipping address. We will notify you if such limits are applied.

AVAILABILITY, ERRORS AND INACCURACIES

Many of our featured items are offered in limited quantities and, because of their limited availability, stock will not and cannot be refreshed. That means once an item is gone, it may be gone for good and not appear on the Site again. When an item featured on the Site is no longer in stock, we make reasonable attempts to remove that item from the Site in a timely manner. Should you have any questions concerning the availability of a particular item or its price, please contact us at [email protected]. STAUD’s acknowledgement of an order means that your order request has been received; it does not mean that your order has been accepted or shipped, or that the price or availability of an item has been confirmed.

If you believe a product offered by STAUD is not as described, your sole remedy is to return it to us in unused condition for a refund, subject to our written return policies in effect at the time.

Despite all efforts, a small number of the items on the Site may be mispriced, described inaccurately or unavailable, and we may experience lags in uploading updates throughout the Site and in our advertising on other sites. As a result, we cannot and do not guarantee the accuracy or completeness of the information, including prices, product images, specifications, availability and services. STAUD reserves the right to change or update information and to correct errors, inaccuracies or omissions at any time, including after an order has been submitted, without prior notice. We apologize for any inconvenience.

SALES, SHIPPING, AND RETURNS

STAUD may accept certain credit card payments for the purchase of goods on the Site. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order, or may cause your order to be canceled. Your credit card will be billed upon checkout.

For multiple product orders, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of STAUD’s offer to sell. STAUD reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

For more information on the sales process, shipping and returns, please see our complete Shipping & Return policy here.

STAUD shall automatically charge any sales taxes applicable to sales carried out through the Site, for which the purchaser shall be solely responsible.

RISK OF LOSS

The risk of loss and title to products purchased on the Site pass to the purchaser upon delivery to the carrier. The risk of loss and title of Gift Cards and e–Gift Cards passes to the purchaser upon our electronic transmission to the recipient or delivery to the carrier, whichever is applicable.

COMMENTS / FEEDBACK

We welcome your comments and feedback regarding our Site, our products and our services. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information, product designs or concepts, and other submissions disclosed, submitted or offered to STAUD using this Site or otherwise (collectively, “Comments”) are not confidential and will become and remain STAUD’s property. The disclosure, submission or offer of any Comments will constitute an assignment to STAUD of all worldwide rights, titles and interests and goodwill in the Comments without payment of any compensation. Comments submitted by you must not violate any right of any third party, and must not contain any libelous, abusive, obscene or otherwise unlawful material.

NO UNLAWFUL OR PROHIBITED USES

The Site may be used only for lawful purposes and is available only for your personal, noncommercial use, which shall be limited to viewing the Site, purchasing products, providing information to the Site, and downloading product information for your personal review. You are responsible for your own communications, including the transmission, posting, and uploading of information and are responsible for the consequences of such communications to the Site. STAUD specifically prohibits any use of the Site, and requires all users to agree not to use the Site, for any of the following:

Posting any information which is incomplete, false, inaccurate or not your own; engaging in conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation that would fail to comply with accepted Internet protocol; communicating, transmitting, or posting material that is copyrighted, trademarked, or otherwise owned by a third party unless you are the copyright or trademark owner or have the permission of the owner to post it; communicating, transmitting, or posting material that reveals trade secrets, unless you own them or have the permission of the owner; communicating, transmitting, or posting material that infringes on any other intellectual property, privacy or publicity right of another; communicating, transmitting, or transferring (by any means) information or software derived from the site to foreign countries or certain foreign nations in violation of US export control laws; attempting to interfere in any way with the Site’s or STAUD’s networks or network security, or attempting to use the Site’s service to gain unauthorized access to any other computer system.

INTELLECTUAL PROPERTY NOTICE

All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software and other material (collectively “Content”), is owned or licensed property of STAUD or its software and content suppliers and is protected by copyright, STAUD, patent or other proprietary rights. The collection, arrangement, and assembly of all content on the Site are the exclusive property of STAUD and protected by U.S. and international copyright laws. The Content of the Site, and the Site as a whole, is intended solely for personal, noncommercial use by the users of our Site. You may download, print, post and store selected portions of the Content for personal, noncommercial purposes, provided you do not modify or alter the Content in any way, or delete or change any copyright or STAUD notice.

STAUD and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials that appear on the Site. Access to the Site does not confer and shall not be considered as conferring upon anyone any license under any of STAUD’s or any third party’s intellectual property rights.

Users accessing the Site are invited and encouraged to customize the appearance and design features of STAUD products. To the extent that the results of any such customization of our products on the Site are protectable under applicable intellectual property law, the user creating such customizations acknowledge that each is considered Content, wholly and exclusively owned by STAUD, and by completing their purchase, assigns all right and title in and to such designs to STAUD.

LINKS TO THIRD PARTIES’ WEBSITES

The Site may contain links to websites of third parties, including social sites and product manufacturers. STAUD is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms and conditions and content of any such website. Before enabling any sharing functions of the Site to communicate with any such website; STAUD strongly recommends that you review and understand the terms and conditions, privacy policies, settings and information sharing functions of each such third party website. The links and interactive functionality for third party sites on the Site in no way constitute an endorsement by STAUD of these third party websites. Other sites may link to the Site with or without our authorization, and we may block any links to or from the Site. YOUR USE OF THIRD PARTY WEB SITES AND RESOURCES IS AT YOUR OWN RISK.

DISCLAIMERS OF WARRANTIES — GENERAL

While STAUD attempts to ensure your access and use of the Site is safe, STAUD cannot and does not represent or warrant that the Site or its server will be error–free, uninterrupted, free from unauthorized access (including third party hackers or denial of service attacks) or otherwise meet your requirements.

THE SITE AND ALL INFORMATION, CONTENT, MATERIALS AND OTHER PRODUCTS (INCLUDING SOFTWARE), SERVICES AND USER CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED BY STAUD ON AN “AS IS,” “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. STAUD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, THE ACCURACY OR COMPLETENESS OF CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), SERVICES OR USER CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE OR ITS SERVERS, OR THAT EMAILS SENT FROM STAUD ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. STAUD WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS PRODUCTS (INCLUDING SOFTWARE), SERVICES OR USER CONTENT OF ANY KIND ARISING FROM THE USE OF THE SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. TO THE FULL EXTENT PERMITTED BY LAW, STAUD DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE SITE AND ITS CONTENTS, WHETHER EXPRESS, IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

CERTAIN PROVIDERS OF PRODUCTS MAY SEPARATELY PROVIDE LIMITED REPRESENTATIONS AND/OR WARRANTIES REGARDING THEIR PRODUCTS. THIS DISCLAIMER DOES NOT APPLY TO SUCH PRODUCT WARRANTIES, BUT YOU WOULD LOOK SOLELY TO SUCH THIRD PARTIES WITH RESPECT TO ANY SUCH REPRESENTATION AND WARRANTIES.

On the Site, we may display names, marks, products, advertisements or services of third parties, pop–up texts, or links to third party sites. IN NO EVENT WILL WE BE LIABLE, DIRECTLY OR INDIRECTLY, TO ANYONE FOR ANY DAMAGE OR LOSS ARISING FROM OR RELATING TO ANY USE, CONTINUED USE OR RELIANCE ON ANY ADVERTISEMENT DISPLAYED ON THE SITE, ANY PRODUCTS, SERVICES, OR OTHER MATERIALS RELATING TO ANY SUCH ADVERTISEMENT, ANY LINKED THIRD PARTY SITE, OR ANY LINK CONTAINED IN A LINKED SITE. If you decide to link to any such third party sites, you do so entirely at your own risk.

JURISDICTIONAL ISSUES

The Site is controlled and operated by STAUD from the United States, and is not intended to subject STAUD to the laws or jurisdiction of any state, country or territory other than that of the United States. STAUD does not represent or warrant that the Site or any part thereof is appropriate or available for use in any particular jurisdiction other than the United States. In choosing to access the Site, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations. We may limit the Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL STAUD OR ANY OF ITS RESPECTIVE EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS ARE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF STAUD HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.IF YOU ARE DISSATISFIED WITH THE SITE OR ANY CONTENT ON THE SITE, OR WITH THESE TERMS & CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU.

INDEMNIFICATION AND DEFENSE OF STAUD

As a condition of the use of the Site, you agree to defend, indemnify and hold harmless STAUD, and its respective employees, directors, officers, agents, vendors and suppliers from and against any liabilities, losses, investigations or inquiries, claims, suits, damages, costs and expenses (including without limitation, reasonable attorneys’ fees and expenses) (each, a “Claim”) arising out of or otherwise relating to your use of the Site.

ENFORCEMENT OF TERMS & CONDITIONS

BY ACCESSING AND USING THE SITE, YOU AGREE THAT YOUR ACCESS TO AND USE OF THE SITE IS SUBJECT TO THESE TERMS & CONDITIONS, AS WELL AS ALL APPLICABLE LAWS, AS GOVERNED AND INTERPRETED PURSUANT TO THE LAWS OF THE STATE OF CALIFORNIA, UNITED STATES OF AMERICA. The laws of the State of California, without regard to choice–of–law principles, govern all matters arising out of or related to these Terms & Conditions, including the sale of any products. You agree that the exclusive forum and venue for any legal action arising out of or related to these Terms & Conditions, including the sale of any products, shall be the federal or state courts of Los Angeles County, CA and you submit to the personal jurisdiction and venue of those courts.

MISCELLANEOUS

These Terms & Conditions, including policies incorporated herein, constitute the entire agreement between you and STAUD with respect to the Site. These Terms & Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and STAUD with respect to the Site. No provision of these Terms & Conditions shall be waived except pursuant to a writing executed by the party against whom the waiver is sought. No waiver will be applicable other than in the specific instance in which it is given. No failure to exercise, partial exercise of, or delay in exercising any right or remedy, or failure to require the satisfaction of any condition under, these Terms & Conditions shall operate as a waiver or estoppel of any right, remedy or condition. If any provision of these Terms & Conditions is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected or impaired. Nothing in these Terms & Conditions creates a relationship of agent and principal, partners, joint venturers or employer–employee between the parties, and no act or obligation of either party will in any way bind the other. You may not assign, transfer or sublicense any or all of your rights or obligations under these Terms & Conditions without our express prior written consent. We may also provide notice of changes to these Terms & Conditions by displaying such notices or by providing links to such notices.

You agree that a printed version of these Terms & Conditions and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms & Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. We will not be responsible for failure to fulfill any obligation due to causes beyond our control.